Programme
-
Registration and Breakfast
-
Opening Remarks
Tom Wright, Managing Editor, CRN
-
Keynote: Intelligent Automation
- Where is the ROI of automation and RPA for your organisation?
- Are you ready for these technologies?
- How can they present an internal opportunity for increased efficiency, and an external opportunity for business development?
-
Everything's going hybrid!
- What opportunities are still left with customer’s cloud journeys?
- How can you enable customers to transform through moving to the cloud?
- How can you streamline cloud processes?
- What are the growth opportunities with an increasing demand for hybrid cloud?
-
Vendor Showcase
-
Networking Break
-
Panel Discussion: Transforming your sales force
- How to overcome the challenges of the transition to the recurring revenue model?
- How does your business model need to change to keep up and stay afloat?
- How do you create a service level agreement that is attractive and achievable?
- How can you assist your sales team throughout the change?
-
Internet of Things
- Where are the big business opportunities with customers and IoT?
- How can you incorporate IoT into your service offering?
- How is IoT a business solution for your customer?
-
Keeping up with customers
The adoption of cloud is driving fundamental change in the way that organisations consume and operate technology which is having a direct impact on how managed services is being delivered, both now and in the future.
In this session, Gavin Jolliffe, CEO of Xtravirt discusses:
- What are the drivers behind shift in business focus from infrastructure to applications, agility and service levels.
- How can managed services become more in sync with their customers evolving needs including issue prevention and continuous improvement?
- Xtravirt will discuss how customer’s needs started changing and how they responded to that.
Gavin Jolliffe, CEO, Xtravirt
-
Vendor Showcase
-
Lunch Break
-
Keynote: TBC
-
Panel Discussions: The Future Generations: what, where, why, how?
- What enticed these young people into the technology industry?
- What are the biggest challenges they faced?
- Their most and least favourite elements of their current roles.
- How to stand out as an employer to the upcoming generation.
- What can we do to attract more young people into the technology industry?
-
Find Your Niche
- Why your USP’s just aren’t unique.
- How to find, focus, and grow your niche.
- How did YellowBus transform from average MSP to the energy and engineering experts?
Mike Douglass, CEO, YellowBus
-
Closing Remarks
Tom Wright, Managing Editor, CRN
Please note: programme is subject to change