Bruno Lucas is the Head of Engineering Services at eir Business, where he oversees the systems, architects and development teams of all Service Assurance products. Bruno brings over two decades of experience as a senior IT leader in business and technology management.

Prior to joining eir, Bruno was the Director of the European Technology Services division for the Great West Life European group. He led the Shared Service organisation in Ireland, the UK and Germany, covering systems design, development, implementation and support.

In his spare time, Bruno spends time with his family; he enjoys a bit of golf and is the chairman of the Irish Society for Crohn’s and Colitis.

Chad Jones has spent the last 10 years building Park Place Technologies’ Channel division in their global headquarters in Cleveland, US. He oversaw multimillion dollar revenue increases, and pioneered industry-leading programs that highlighted collaboration between direct and indirect sales teams.

As of January 2020, Chad has relocated to London, UK for a 3-year assignment with the intent of bringing those same Channel strategies to the UK channel market. Chad is joined in the UK with his wife and 8-year old son. When he’s not working, Chad enjoys spending time with his family. They have fallen in love with London and are taking the opportunity to experience all it has to offer.

Chris Dunning is the Founder and CEO of TechQuarters a highly successful ‘born in the cloud’ Gold partner, coupled with the Microsoft 365 User Training platform, 365 Cloud Academy. Chris and TechQuarters are the recipients of numerous awards and accreditations including ‘World Microsoft Cloud Partner of the Year for SMB 2013’, ‘Cloud Services Provider of the Year 2017’ at the CRN Channel Awards and ‘Cloud Visionary of the Year 2019’ at the UK Cloud Awards. He is also a member of multiple cloud councils and is regularly asked to contribute to panel sessions and case studies for Microsoft’s annual Inspire and Future Decoded Partner conferences. Outside of work, Chris is an avid triathlete and loves golfing in his spare time.

Tom Wright is managing editor at CRN, a position he has held since January. Tom joined CRN as a reporter in May 2016, having previously covered the specialist finance market for various publications. Prior to this, Tom graduated in Journalism from the University of Winchester.