Content Agenda - Thursday 30 June

-
Welcome

Josh Budd, Editor, CRN

-
Morning Keynote: A crystal ball

Covid-19 caught many unawares, and has shown us that we cannot, really, predict the future, but the key is to futureproof a business as much as possible. In this morning keynote our analyst will explore the predicted trends of the next 6-12 months and the opportunities to capitalise upon.

-
Panel Discussion: The key to a happy and healthy business

How can you ensure your business is a happy and fulfilling place to work, and attract new talent as you grow? What will make a business stand out from the crowd as technology, employee and customer demands continue to evolve?

In this panel discussion we will hear how channel bosses are ensuring their teams’ mental health needs are looked after, how they are compensating top employees and keeping them engaged in the business and other initiatives firms are taking to ensure a happy, healthy and loyal workforce and in turn, happy and satisfied customers.

-
Thought Leader Session: Harnessing the security services potential

There is no doubt that the appetite for managed services has exploded recently, with security one of the biggest challenges facing customers. This is mainly due to a combination of rushed remote working adoption and hasty cloud migration leaving many companies open and vulnerable to ruthless cybercriminals. But what are the biggest opportunities in the security space, what are the threats of the future going to be, and how can/should resellers be capitalising on the opportunities?

-
Vendor Showcases
-
Refreshment Break
-
Case Study: Powering Through

While Covid-19 threw up a number of challenges for businesses in customer-facing sectors such as retail and hospitality, for others, particularly IT service providers, it offered a significant growth opportunity. In this case study we’ll hear from the CEO of a leading reseller about how they have grown their business during the pandemic, what their biggest challenges and opportunities were, and what trends and developments they are predicting for next year.

-
Panel Discussion: A stable environment

Time is running out to save the planet for future generations, and channel firms need to act now to have any chance of making the right impact. But what can they do and what should they be doing already? How do you start on the path to a greener future? In this panel discussion we will hear from green-thinking channel bosses on what sustainability initiatives they are already part of, what lessons they have learned and what we all as an industry need to do more of before it is too late.

-
Vendor Showcase
-
Lunch
-
Panel Discussion: Diversity beyond gender

In this panel discussion our experts will be sharing the initiatives they have launched in their organisations to ensure that their talent pool is as diverse as possible, without simply completing ‘tick-box exercises’. They’ll be exploring the importance and benefits of creating an inclusive environment from an employee applying for a vacancy, to being part of the team for several years.

-
Thought leadership: The Impact of Brexit

In this session a channel leader will share their experience of life-after-Brexit. They’ll be sharing the main challenges thrown up by Brexit, and how they have been overcome in the past year. Were there any opportunities or has it all been a struggle? Is doing business in Europe even tougher for UK firms now, or have they found a way around it? Is the post-Brexit future a brighter one for the UK IT industry, or do they wish it had never happened?

-
In Conversation With: Private Equity Investors

In this fire-side chat CRN will ask private equity investors about how attractive the channel is right now.
- Which areas are they looking to invest in and why?
- What do business owners need to do to make their business an attractive proposition?

-
Closing Keynote: The digital lifesaver

Throughout the pandemic the already declining high-street was hit harder than ever thanks to the closure of all non-essential retail outlets and a boom in online shopping. In this session our expert will discuss the impact on the retail market, how digital transformation saved many from going under and how the sector will continue to evolve in the coming years.

-
Closing Remarks

Please note: programme is subject to change