Registration and Breakfast
Opening Remarks
Park Place Technologies: The Skills Shortage

It’s no secret that the IT industry is suffering with a serious skills shortage. In this keynote session Park Place Technologies will explore how they can provide the skills you need, and how this can help your MSP grow.

Chad Jones, Director Channel Sales, Park Place Technologies

Recovering from an outage
  • What was the impact on the organisation?
  • How were customer relationships affected?
  • How was the outage resolved?
Morning Break
Inefficiency is NA
  • How can network analytics improve your customer experience?
  • How can yours and your customer’s business efficiency be increased through network analytics?
  • Benefits vs cost of deploying network analytics within your organisation.
Panel Discussion: Transition into, and out of, the cloud
  • How can you help customers with their transition into the cloud?
  • Many organisations do not have a back-up plan for cloud, how can this be a growth opportunity for your MSP?
  • What’s the best strategy to enable customers to ‘uncloud’?
Closing Remarks
Lunch and Networking

Please note: programme is subject to change